In check-back, the receiver should:

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Check-back is a communication technique used to verify that a message was heard and understood correctly by repeating it back to the sender for confirmation. The receiver restates the exact content of the message, including key details like numbers, times, routes, or instructions, so the sender can confirm accuracy or correct any errors right away. This creates a clear two-way verification that helps catch mishearing, fast speech, or unclear phrasing before actions are taken. It’s not about asking questions only when confused or about later documenting the message; those are separate steps. After the repeat, the sender confirms that what was heard is correct or provides a correction, ensuring everyone is on the same page and reducing mistakes.